1. What is PsycheVoyage?

PsycheVoyage is an online platform that connects clients with qualified practitioners across various specialties. Whether you’re seeking transformation through Somatic Therapy / EFT, Mindfulness, Hypnosis / NLP or Breathwork, we have an expert ready to guide you.

2. How do I book a session?

Simply browse our list of practitioners, select the one that suits your needs, and choose a time slot that’s convenient for you. Our intuitive booking system will guide you through the process.

3. Can I schedule a session with a practitioner off the platform?

Booking and transactions outside of PsycheVoyage are prohibited. This policy sustains our platform’s operational needs, from tech upkeep to user support, allowing us to consistently improve and invest in our mission. Adherence ensures safety, quality, and further growth for all. Read our full Terms and Policies here.

4. How does payment work?

We have integrated a secure payment system. Once you select a slot and confirm the booking, you’ll be prompted to make a payment using Stripe. We ensure that your payment details are encrypted and secure.

5. Will my session be covered by insurance?

The coverage for services on PsycheVoyage largely depends on your specific insurance plan and the practitioner you choose. Some services may be covered, especially if your insurance offers out-of-network benefits. Read our full Insurance Guide [here].

6. How do I know my session is confirmed?

Upon successful payment, you’ll receive a confirmation email with all the details of your session, including a unique video conferencing link for your scheduled time.

7. Can I reschedule or cancel a booking?

Yes, you can reschedule or cancel up to 48 hours before the session starts. Please note that cancellations made after this period will be subject to the full cost of the service. Read our full Cancellation policy [here].

8. Are my sessions confidential?

Absolutely. Our practitioners adhere to a strict code of confidentiality. Your sessions and any shared information remain private. Read our full Privacy policy [here].

9. What technology do I need to participate?

All you need is a computer, tablet, or smartphone with a working camera and microphone. Ensure you have a stable internet connection for the best experience.

10. Can I leave feedback after my session?

Yes! After each session, you’ll receive a prompt to provide feedback. We value your input as it helps improve our platform, provides transparency to other users, and ensures practitioners maintain a high standard of service.

11. What if I have technical difficulties or need support?

Our dedicated support team is here to help. Reach out to us via [support@psychevoyage.com] for any technical or booking-related inquiries.

12. How does the platform make money?

We take a 15% commission fee from bookings made on the site. This fee helps us maintain our platform, provide support, and continually enhance our services to ensure you have the best experience. The remaining 85% goes directly to the practitioner.